Delete your Twine account

You can permanently delete your Twine account and the data we hold for you. There are two ways to do it.

From inside the app (fastest)

1. Open Twine and go to Profile.
2. Tap Delete account.
3. Confirm. This is permanent and cannot be undone.

Without the app installed

Email [email protected] from the email address on your Twine account, with the subject "Delete my Twine account". We will verify ownership of the account and complete deletion.

What gets deleted

• Your account record (sign-in identity) and email.
• Your push notification tokens.
• The encrypted content (ciphertext) we store for you.

When one partner deletes their account, the shared couple space is dissolved and the deleting user's server-side data is removed. Your partner's device-local copy of shared memories may remain on their device.

Timing

Deletion from production systems completes within 30 days. Data may remain in encrypted backups and logs for up to 35 days before automatic purge. Because your content is end-to-end encrypted, anything in backups stays unreadable ciphertext.

See also the Privacy Policy. Questions: [email protected]